About Lumin AI
Lumin AI handles your repetitive support tickets automatically and turns every conversation into product insight. Setup in 30 minutes. No engineers needed.
How It Works
No engineers needed. No week-long setup. Connect, train, and launch.
Integrations
Intercom
Connected
Zendesk
Connected
Slack
Connected
Gmail
Connected
Connect
Plug in your existing tools — Intercom, Zendesk, email — in one click.
Training AI model
Estimated time remaining: 5min
Docs imported
Connected
Past tickets
Connected
Past ticket
Connected
Past ticket
Connected
Train
Lumin reads your docs, past tickets, and FAQs to learn your product instantly.
How do I upgrade my account to the Growth plan?
Go Live
Flip the switch. Lumin starts answering tickets and surfacing insights.
Compare
Other AI Tools
Days–weeks
AI-generated product insights
Free plan
Unified inbox
Sentiment-based triage
No-code bot builder
Setup time (Under 30min)
AI-generated product insights
Free plan
Unified inbox
Sentiment-based triage
No-code bot builder
Features
Everything you need, nothing you don't.
AI Agent
AI that actually answers questions.
Lumin reads your docs, learns your tone, and resolves tickets with human-level accuracy — 24/7, in any language.
Learns from your knowledge base
Matches your brand voice
Handles 80% of volume autonomously
Inbox
One inbox to rule them all.
Every ticket, every channel — Intercom, Zendesk, Gmail, Slack — in one unified view. Your team sees everything, loses nothing, and always knows what Lumin already handled.
"We used to miss tickets buried across three different platforms. With Lumin, everything is in one place — our response time dropped by 40% in the first week."
Sarah Chen
Head of Customer Support
Insights
Turn support into a product superpower.
Lumin doesn't just answer tickets — it reads between the lines. Spot rising complaint trends, identify friction points, and surface what your users actually need before it becomes a problem.
Weekly trend reports by issue category
Spot problems before they escalate
Share insights with your product team
Testimonials
Teams that switched to Lumin didn't go back.
Pricing
No hidden fees. No per-seat charges. Cancel anytime.
100 tickets/mo
1 AI agent
Email channel
Community support
10,000 tickets/mo
Unlimited agents
Product insights
API access
SSO
Dedicated CSM
Unlimited tickets
Unlimited AI agents
Priority support (SLA)
Custom integrations
Advanced security & GDPR
Onboarding & training
Trusted by 7,000+ top startups, freelancers and studios
FAQ
What counts as a ticket?
Do I need a credit card to start?
How accurate is the AI?
What happens when the AI can't answer?
Is my data secure?
Let Lumin AI handle the repetition. You handle the rest.
